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rhino:crashhelp:vcruntime_repair [2025/11/17] brian [Help Us Help Others] |
rhino:crashhelp:vcruntime_repair [2025/11/17] (current) maryfugier |
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| - | ===== Help Us Help Others ===== | ||
| - | This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. | ||
| - | |||
| - | - Open **Apps & features**: click the Windows Start button, type **Apps & Features**, then press Enter. | ||
| - | - Click //Sort by// > //Install date// | ||
| - | - Take a screen capture of your most recently installed apps. | ||
| - | - Send to support@mcneel.com | ||
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| //Start with x86 C++ Redistributable first, then the x64 C++ Redistributable.// | //Start with x86 C++ Redistributable first, then the x64 C++ Redistributable.// | ||
| - | - Make sure that all Windows | + | - **Help Us Help Others** |
| - | - Open Settings: | + | - This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. |
| + | - To open **Apps & features**, click the //Windows | ||
| + | - Click //Sort by// > //Install date// | ||
| + | - Send a screenshot of the most recently | ||
| + | - **To Repair 64-bit Microsoft C++ Redistributables** | ||
| + | - In Apps & Features, | ||
| + | - In //Microsoft C++ Redistributable Setup//, click // | ||
| + | - //Close// when setup is successful. | ||
| + | - //Start Rhino// If it starts, you're done. If not, continue. | ||
| + | - **To Repair 32-bit Microsoft C++ Redistributables** | ||
| + | - In Apps & Features, Right-click //Microsoft C++ Redistributable (x86)//, then click Change. | ||
| + | - In //Microsoft C++ Redistributable Setup//, click // | ||
| + | - //Close// when setup is successful. | ||
| + | - **Shut down and restart | ||
| + | - //Start Rhino//. If it starts, you're done. If not, continue. | ||
| + | - **Install | ||
| + | - To open **Windows Update**, | ||
| + | - Make sure that all Windows updates have been successfully installed. | ||